Privacy Policy

Effective Date: January 1, 2025

At Vitrune, we value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you engage with our website, services, and programs. By accessing or using Vitrune.com, you consent to the practices described in this policy.

If you have any questions, contact us at info@vitrune.com.

1. Information We Collect

We collect information you voluntarily provide and data automatically when you interact with our website or services.

1.1 Information You Provide

  • Contact Information: Name, email address, phone number, and other details.

  • Payment Details: Information for direct payments, ACH transfers, or cryptocurrency transactions.

  • Assessment and Application Information: Information shared during assessment calls, resumes, and booking forms.

  • Communication Records: Emails, chats, or other correspondence with Vitrune representatives.

1.2 Information We Collect Automatically

  • Technical Data: IP address, browser type, operating system, and device details.

  • Usage Data: Pages visited, referral links, time spent, and interactions on the website.

  • Cookies and Tracking Technologies: Tools like Google Analytics to improve performance and user experience.

2. How We Use Your Information

We use your personal data to provide exceptional services and enhance your experience. Specifically, we may use your information to:

  • Schedule and conduct complimentary assessment calls.

  • Process payments and enroll you in programs.

  • Develop and customize tailored programs based on your assessments and goals.

  • Communicate updates, program information, or respond to inquiries.

  • Analyze website performance and improve functionality.

  • Comply with legal, regulatory, or security requirements.

  • Prevent fraud, misuse, or unauthorized access.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with trusted third parties under the following circumstances:

3.1 Service Providers

We work with third-party providers to support our services, including:

  • Payment Processors: To facilitate secure transactions.

  • CRM and Communication Tools: To manage client relationships.

  • Analytics Providers: To track performance and improve our website.

All third-party partners are required to:

  • Maintain the confidentiality of your information.

  • Use your data only for the purposes specified by Vitrune.

3.2 Legal Compliance

We may disclose your information to comply with:

  • Applicable laws, regulations, or legal proceedings.

  • Requests from governmental authorities, courts, or law enforcement.

3.3 Business Transfers

If Vitrune undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. You will be notified if this occurs, and you may opt out where applicable.

3.4 Targeted Advertising

We may share non-personally identifiable data with advertising partners for personalized marketing. California residents can opt out by contacting info@vitrune.com or using the "Do Not Sell or Share My Information" link on our website.

4. Cookies and Tracking Technologies

Vitrune uses cookies and similar technologies to improve your experience, monitor website performance, and gather analytics.

What Cookies Do:

  • Improve website functionality and personalize content.

  • Measure website traffic and engagement.

  • Enhance performance through tools like Google Analytics.

Managing Cookies:

You can adjust cookie preferences in your browser settings. To opt out of targeted advertising, visit the Network Advertising Initiative or the Digital Advertising Alliance. Note that disabling cookies may affect certain website features.

5. Data Security

We implement robust measures to protect your personal information, including:

  • SSL Encryption: Ensures secure website transactions.

  • Secure Data Storage: Data is stored on protected servers with restricted access.

  • Monitoring and Audits: Routine checks to identify vulnerabilities.

  • Breach Notification: In the event of a data breach, affected users will be notified within 30 days or sooner, as required by law.

6. Your California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:

  • Right to Know: Request details about the personal information we collect, use, or disclose.

  • Right to Delete: Request the deletion of your personal information, subject to certain exceptions.

  • Right to Opt-Out: Direct us not to sell or share your information for advertising purposes.

  • Right to Correct: Request correction of inaccurate information.

  • Right to Non-Discrimination: Exercise your rights without penalty or denial of services.

To exercise these rights, visit the "Do Not Sell or Share My Information" link on our website or contact info@vitrune.com.

7. Retention of Data

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal, accounting, or reporting obligations.

Retention Periods:

  • Contact Information: Retained for up to 3 years after services conclude.

  • Payment Data: Retained for up to 7 years for tax and compliance purposes.

  • Marketing Data: Retained until the user opts out or withdraws consent.

When data is no longer required, we securely delete or anonymize it.

8. Children’s Privacy

Vitrune does not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child without parental consent, we will delete it promptly. Parents or guardians may contact info@vitrune.com to address concerns.

9. International Users

If you access Vitrune’s services from outside the United States:

  • Your information will be processed and stored in the U.S.

  • By using our website, you consent to this transfer and acknowledge that U.S. data protection laws may differ from your local laws.

  • Data transfers are conducted using standard contractual clauses to ensure compliance with international data protection standards.

10. Accessibility

We are committed to making this policy accessible to all users. If you need it in an alternative format, please contact us at info@vitrune.com. Additional accessibility details can be found in our Accessibility Statement.

11. Updates to This Policy

Vitrune reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Effective Date. Continued use of the website constitutes acceptance of the updated policy.

12. Severability

If any provision of this Privacy Policy is deemed invalid or unenforceable, the remaining provisions will remain in effect and fully enforceable.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, contact us at:

Email: info@vitrune.com
Location: Remote | Based in California, USA

By using Vitrune’s website and services, you agree to this Privacy Policy and acknowledge that we take all reasonable measures to protect your personal information.